Technology and Communication at PS 102
Please check your child's backpack, phone messages and your email daily for direct communication from your child's teacher, school administrators, the PTA and the DOE.
School Messenger: You will receive emails & phone messages weekly (usually on Friday evening) and at additional times as needed in your home language via our School Messenger System. You can opt in for text messages on your phone by typing Y or YES to short code 67587.
NYCSA - New York City Schools Account: This important account allows you to view your child's report card, state test results, biographical and attendance data, IEP and more! You can access this account at http://schoolsaccount.nyc.
Please follow this link for step-by-step instructions for creating your NYCSA account. If you scroll down to the bottom of the page you will see links to the instructions in all DOE languages.
Letters with access codes are sent home in September, November and March with your child. If you cannot locate that letter, you can still set up the account and then contact our Parent Coordinator, Margaret Sheri, at email@example.com to ask for the code.
Please tell your child's teacher (or any staff member) if you need Translation and Interpretation services. We can access document translation, bilingual staff members and use the DOE's over the phone interpretation service so we can communicate more clearly with parents.
NYC Department of Education: The DOE also has important information and resources for you at schools.nyc.gov. You can access important DOE letters and notices in translation at schools.nyc.gov/messagesforfamilies.
If you are not getting emails or phone calls or need help accessing the NYCSA, please contact Ms. Sheri at firstname.lastname@example.org. Be sure to include your child's full name in the message. Thanks!
Student Account Letter 2023-2024
Dear Parent / Guardian of PS 102 STUDENT
Welcome back to the 2023-2024 school year! This year we will continue using the nycstudents.net accounts for all students. These nycstudents.net accounts will be used by students throughout the school year, both in school and at home in the event of an emergency school closure. You will also use this account to attend Meet the Staff Night on September 14, 2023.
To access the nycstudents.net accounts:
1. Go to classroom.google.com
2. Click Sign in to Classroom.
4. Click Next.
5. Enter your password: Welcome@102 (updated for 2023-2024)
6. Click Next.
7. If there is a welcome message, review it.
8. Click Accept.
If you choose to reset your child’s password, please be sure that they are easily able to remember it. Forgotten passwords will need to be changed by school staff to allow your child to access their devices while in the school building. For information on how to reset your child’s account, see below:
Resetting Student Passwords
How to Reset Your Child’s Password in NYCSA
You can reset your student password easily by following these instructions:
- Click on Settings.
- Click on Student Password.
- Select the child whose password you want to update.
- Enter a new password. Your password must:
- Contain between 8–32 characters.
- Contain at least one number (0–9).
- Contain at least one lowercase letter (a–z).
- Contain at least one uppercase letter (A–Z).
- Retype the new password.
- Click on Save.
- That’s it! Your password has been reset.
Device Requests & Returns
If you would like to request a device for a PS 102 student in your family to use this school year, please send an email to email@example.com with the following information:
Child's full name and date of birth
Parent's name, email, phone # and address
Do you have wifi available in your home? Yes/No
We have devices available and will get back to you in September.
All laptops and iPads loaned to students during 3/2020-6/2022 must be returned to the school if you discharge from the NYC Public School System.
If you are moving to another NYC Public School, you can bring any iPad with the asset tag beginning DOE-COV, DOE-R2, DOE-ACB with you as these iPads were issued by DOE central.
All laptops (asset tag beginning DOE-LN) and iPads (asset tag beginning DOE-AP) belong to PS 102 and must be returned to our building.
You may also wish to return a device that is not working well or is no longer needed.
Please bring the device and charger to the school and ask for Ms. Sheri or Mr. Silverman. We will give you a receipt when you return the device.
Need Technology Help?
Lost or Stolen Device?
Need help with an application?
The DOE can help!
The DOE's family-facing Remote Learning Technical Support ticket system is now available! Families (or someone on their behalf) can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status, through the Technical Support for Families Page. Note that when families select a topic and issue in the ticket submission form, the form will automatically list common resolutions to technical support problems; if the suggested resolutions do not resolve the family’s issue, they can continue to submit a tech support ticket by completing the form.
You may also contact our technology teacher, Mr. Silverman, at firstname.lastname@example.org with any technology-related questions.
You may call the main office at 718-748-7404 or contact Margaret Sheri, Parent Coordinator by email email@example.com with your questions and concerns.
For tech help (whether you are using a DOE, school issued or personal device) please see the link for DOE Tech support below, or contact Mr. Silverman at firstname.lastname@example.org.
Tech Tips for Families
This year, DOE is continuing to use Google Meets, Zoom, and Microsoft teams to host virtual meetings, events and classes. Many parents have asked about how to enable a virtual or blurred background on these platforms, so that their faces can be seen, but not their background environment. Below are instructions on how to create virtual backgrounds:
Have multiple Google accounts -- Work, school, personal? Find the solution below in just one minute
Avoid conflicts by creating a Google Chrome profile for each user. Click here for a video about how to manage multiple accounts. Click here for a video about how to switch accounts on a shared device.
Visit the Google Junior Training Series for other helpful videos.
Our School's Digital Learning Resources
Click here to access the Family Log In Reference Guide - UPDATED September 2023
These pages contain an overview of the applications available to students at PS 102. Within this document, you’ll find descriptions and links to our online programs that are available for both home and school use.
You must be logged in with your child's PS 102 account to access this reference guide.