Technology and Communication at PS 102

Student Account Letter 2023-2024

Dear Parent / Guardian of PS 102 STUDENT

Welcome back to the 2023-2024 school year! This year we will continue using the accounts for all students. These accounts will be used by students throughout the school year, both in school and at home in the event of an emergency school closure. You will also use this account to attend Meet the Staff Night on September 14, 2023.

To access the accounts:

1. Go to

2. Click Sign in to Classroom.

3. Enter the e-mail address found in the box on your personalized letter.   (use the email address provided in your letter)

4. Click Next.

5. Enter your password: Welcome@102 (updated for 2023-2024)

6. Click Next.

7. If there is a welcome message, review it.

8. Click Accept.

If you choose to reset your child’s password, please be sure that they are easily able to remember it. Forgotten passwords will need to be changed by school staff to allow your child to access their devices while in the school building. For information on how to reset your child’s account, see below:

Resetting Student Passwords

How to Reset Your Child’s Password in NYCSA

You can reset your student password easily by following these instructions:

  1. Click on Settings.
  2. Click on Student Password.
  3. Select the child whose password you want to update.
  4. Enter a new password. Your password must:
    • Contain between 8–32 characters.
    • Contain at least one number (0–9).
    • Contain at least one lowercase letter (a–z).
    • Contain at least one uppercase letter (A–Z).
  5. Retype the new password.
  6. Click on Save.
  7. That’s it! Your password has been reset.



Pairing Your NYCDOE iPad and Zagg Keyboard


  1. On your iPad home screen, go to the Settings icon.
  2. Go to Bluetooth
  3. Make sure the Bluetooth setting is set to On (green).
  4. On the keyboard, press the power button icon button to turn the keyboard on (the light should light green).
  5. Press and hold the bluetooth icon button until the light turns blue.
  6. On the iPad, under "Devices," press ZAGG Rugged Book.
  7. Ensure that the "ZAGG Rugged Book" is listed as "Connected." Your keyboard should now work.

Free and Low-Cost Internet Options

NEW  -

All families with a student enrolled in a DOE school or program are eligible for the Affordable Connectivity Program (ACP), which offers monthly discounts up to $30 on internet bills, and a one-time device discount up to $100 with participating providers. 

This program, launched by the Federal Communications Commission (FCC), is a replacement to the Emergency Broadband Benefit (EBB) program, which provided broadband internet service for eligible New York City households at a reduced cost during the COVID-19 pandemic.

To apply for this program, confirm your household’s eligibility, and find participating broadband internet providers, visit the ACP website. Families may also call the ACP helpline at (877) 384-2575.


There are several free or low-cost internet options available to New York City students and families.

Free Internet for Your Home

The following internet carriers are offering free household Wi-Fi or special accommodations for 60 days:

  • Comcast
  • Charter Communications/Spectrum
  • Altice

Learn more about the above at

Free Internet Locations in NYC

There are many places across the city where you can go to connect to internet for free. Locations include:

Low-Cost Internet Plans

The following internet plans are available to eligible participants. Eligibility varies by provider. Contact the provider for more information.

Altice (also known as Optimum)

Altice offers Altice Advantage, a plan that starts at $14.99/month. To qualify, you must be:

  • eligible for--or participate in--the National School Lunch Program (NSLP); or
  • a New York City resident who attends a New York City public school; or
  • eligible for--or receive--Supplemental Security Income (SSI) and 65 years of age or older; or
  • a veteran and receive state or federal public assistance.

Charter (also known as Spectrum)

Charter offers Spectrum Internet Assist, a plan that starts at $14.99/month. To qualify, one or more members of your household must be a recipient of one of the following assistance programs:

  • National School Lunch Program (NSLP) 
  • Community Eligibility Provision (CEP) of the NSLP 
  • Supplemental Security Income (for applicants age 65+ only) 


Verizon offers the Lifeline program, a plan that starts at $19.99/month. To qualify:

  • Your annual income is at 135% or less than of the U.S. federal poverty guidelines
  • You, or someone in your household, participates in a qualifying federal assistance program:
    • Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps), or
    • Medicaid, or
    • Supplemental Security Income (SSI) 
    • Federal Public Housing Assistance (FPHA) 
    • Veterans Pension and Survivors Benefit 
    • Tribal Programs (and live on federally-recognized Tribal lands)

For more eligibility information, visit

Wi-Fi Hotspots for Existing Cable Customers

As an extension of their internet service, the providers listed below enable each other's high-speed internet customers to access up to 500,000 nationwide WiFi hotspots through the network name CableWiFi:

  • Cox
  • Optimum
  • Spectrum
  • Xfinity

Learn more at